We issue refunds for purchased templates only under the following conditions:
- Purchased templates not delivered (if you haven’t received the order confirmation email from us);
- Major defects. All our template are tested properly, but unexpected errors may occur.
- If you bought a template but haven't downloaded any files from the purchased product.
We don’t issue refunds if the product is purchased using the discount deal offer or if the product has the free/demo version. We don’t issue refunds for digital products which have the live demo or trial period.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.
If you have any questions about our Refund Policy, please use the contact form to get in touch with us.